Effective Date: October 10, 2026

Forever Rocio (“we,” “our,” or “us”) operates the website foreverrocio.shop. This Privacy Policy describes how we collect, use, and safeguard the information you share with us when you browse our site or purchase our cargo dresses and bodycon dresses.

1. Information We Collect

When you shop with us or interact with our site, we may collect the following:

  • Your name and contact details
  • Email address and phone number
  • Billing and shipping address
  • Details related to orders, purchases, and payment
  • Information connected to returns and exchanges
  • Messages you send through customer support or email
  • Technical data such as IP address, browser type, device information, and browsing behavior on our site
  • Cookies and comparable tracking technologies, where applicable

2. How We Use Your Information

The information we gather helps us to:

  • Process, fulfill, and ship your orders
  • Handle returns and exchanges
  • Respond to customer support inquiries
  • Process payments securely
  • Send updates about your order status
  • Detect and prevent fraudulent activity
  • Meet our legal and tax reporting responsibilities
  • Enhance our website, product offerings, and overall shopping experience

3. Payment Processing

We accept Visa, Mastercard, American Express, Discover, JCB, and Diners Club. Payments are handled through secure, PCI-compliant payment processors. Forever Rocio does not store your complete card details on our servers; this information is managed directly by our payment partners in accordance with their own security and privacy standards.

4. Shipping and Returns

To fulfill your order, we share limited customer details, such as your name and shipping address, with our shipping carriers (FedEx, UPS, and USPS).

Orders are processed within 1–2 business days, with shipping typically taking 4–6 business days. Most customers can expect their order to arrive within 5–8 business days of purchase, and we offer free shipping on every order.

If a return is needed, you have 30 days from delivery to request one. Once your return is received and inspected, refunds are issued within 7 business days.

5. How We Share Your Information

We only share personal information with trusted parties when necessary to run our business, including:

  • Payment processors that handle transaction security
  • Shipping carriers responsible for delivering your order
  • Website hosting and technology providers that keep our site running
  • Legal or regulatory authorities, where required by law

We do not sell your personal information to third parties.

6. Cookies

Our website uses cookies and similar technologies to keep the site functioning properly, remember your preferences, and help us understand how visitors use foreverrocio.shop. You can adjust your browser settings at any time to limit or block cookies, though this may affect certain site features.

7. Data Security

We apply reasonable administrative and technical safeguards to protect your personal information from unauthorized access, loss, or misuse. That said, no method of online data transmission or storage can be considered completely risk-free.

8. Your Privacy Choices

Depending on where you live, you may have rights regarding your personal information, which can include the ability to:

  • Request access to the information we hold about you
  • Ask us to correct inaccurate details
  • Request deletion of your personal information
  • Object to or limit how we process your data

To exercise any of these rights, reach out to us using the contact details below. We may ask for information to confirm your identity before completing your request.

9. How Long We Keep Your Information

We retain personal information only for as long as it serves a legitimate purpose, such as fulfilling orders, handling returns, meeting legal and accounting obligations, or resolving disputes.

10. Updates to This Policy

This Privacy Policy may be revised periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page along with a new effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out to us:

  • Business Name: Forever Rocio
  • Legal Business Name: Forever Rocio
  • Business Days: Monday – Sunday
  • Business Hours: 11:00 AM – 11:00 PM
  • Extended Hours: Friday & Saturday – 11:00 AM – 12:00 AM
  • Phone: +1 (308) 324-7937
  • Email: support@foreverrocio.shop
  • Address: 115 E 6th St, Lexington, NE 68850, United States
  • Time Zone: (GMT-06:00) Central Standard Time (Chicago)