1. What does Forever Rocio sell?

We specialize in cargo dresses and bodycon dresses designed for comfort, versatility, and everyday style.

2. Where do you ship?

We currently ship to addresses throughout the United States.

3. How long does delivery take?

Most orders arrive within 5–8 business days total, which includes:

  • Processing: 1–2 business days
  • Transit: 4–6 business days

4. Is shipping free?

Yes, every order ships free, no minimum required.

5. When will my order be processed?

Orders are processed within 1–2 business days once payment has been confirmed.

6. What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, JCB, and Diners Club.

7. Can I return my order?

Yes, we offer a 30-day return window from the date of delivery, and we accept returns for both defective and non-defective items.

8. Do you offer exchanges?

Yes, exchanges are available on eligible orders. Contact our support team to get started.

9. Are there any restocking fees?

No, we don’t charge restocking fees on eligible returns.

10. Who covers return shipping?

Return shipping costs are the customer’s responsibility.

11. When will I receive my refund?

Approved refunds are processed within 7 business days of us receiving and inspecting the returned item. Your bank may require additional time to post the funds.

12. What if my item arrives damaged or incorrect?

Reach out to us as soon as possible with your order number. We may ask for a few photos to help us sort things out quickly.

13. Can I cancel my order?

If you need to cancel, contact us right away. We’ll do our best to accommodate your request before the order has been processed or shipped.

14. How can I contact Forever Rocio?

  • Email: support@foreverrocio.shop
  • Phone: +1 (308) 324-7937
  • Business Hours: 11:00 AM – 11:00 PM daily, with extended hours Friday & Saturday until 12:00 AM
  • Response Time: Within 24 hours
  • Time Zone: (GMT-06:00) Central Standard Time (Chicago)

15. Where is Forever Rocio based?

  • Forever Rocio
  • 115 E 6th St, Lexington, NE 68850, United States