Effective Date: October 10, 2026

At Forever Rocio, we want checkout to be fast, secure, and worry-free. This Payment Policy outlines the payment methods we accept, how payments are processed, and what to expect when it comes to charges and refunds.

1. Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB
  • Diners Club

All transactions are processed through secure, encrypted checkout systems designed to protect your financial information.

2. How Payment Processing Works

Your order can only be processed once payment has been successfully authorized. If a payment is declined, incomplete, or fails for any reason, we won’t be able to move forward with your order until a valid payment is received.

Once your payment goes through, you’ll receive an order confirmation by email.

3. Keeping Your Payment Secure

We rely on PCI-compliant payment processing to keep your card information safe. Forever Rocio never asks customers to share full payment card details over email, phone, social media, or live chat. If you’re ever asked to do so through one of these channels, please contact us directly before responding.

4. What You’re Charged

Before you confirm your purchase, the full order total, including any applicable taxes, will be clearly displayed at checkout. Completing your purchase authorizes us to charge that amount to your selected payment method.

5. Refunds

If your return qualifies for a refund under our Return & Refund Policy, the refund will be issued back to your original payment method.

Approved refunds are typically processed within 7 business days of us receiving and inspecting the returned item. Please note that it may take additional time for the refund to appear on your statement, depending on your bank or card issuer.

6. Running Into a Payment Issue?

If you were charged but didn’t receive an order confirmation, or if something seems off with a payment, reach out to our support team right away. We’ll look into your order and payment details and help resolve the issue as quickly as possible.

7. Changes to This Policy

We may revise this Payment Policy from time to time to reflect new payment options, processing updates, or legal requirements. Any changes will be posted here along with a new effective date.

8. Get in Touch

  • Business Name: Forever Rocio
  • Legal Business Name: Forever Rocio
  • Business Days: Monday – Sunday
  • Business Hours: 11:00 AM – 11:00 PM
  • Extended Hours: Friday & Saturday – 11:00 AM – 12:00 AM
  • Phone: +1 (308) 324-7937
  • Email: support@foreverrocio.shop
  • Address: 115 E 6th St, Lexington, NE 68850, United States
  • Time Zone: (GMT-06:00) Central Standard Time (Chicago)